الشحن
SHIPPING POLICY
1. Order Processing Time Orders are processed and sent to our fulfillment partners within 1–3 business days. Items are quality-checked, packed, and dispatched within 2–5 business days. You will receive a tracking number notification once your order has been shipped.
2. Shipping Destinations & Estimated Delivery Times Items may ship from multiple international fulfillment warehouses to ensure faster delivery.
- United States: 7–15 business days
- International: 10–20 business days
- During peak seasons or due to customs delays, delivery may occasionally take up to 25 business days.
3. Multiple Packages Some orders may arrive in separate packages depending on item availability and warehouse location.
4. Shipping Rates "This website and its content are governed by applicable international laws. Any disputes shall be resolved in accordance with the laws applicable to the jurisdiction of the customer."
5. Customs, Duties, and Taxes PawJoyKwT is not responsible for any customs fees, duties, or import taxes. These charges are the sole responsibility of the customer and vary by country.
6. Tracking Your Order Once your order ships, you will receive an email with your tracking number. Please allow 3–5 business days for tracking information to update. You can track your order at 17track.net.
7. Lost or Damaged Packages If your package is lost or arrives damaged, please contact us immediately at support@pawjoykwt.com with your order number and photos of the damage.